Industry analysts believe we are amidst a fourth industrial revolution – or Industry 4.0. The way business is conducted and the techniques organisations use to cut costs and grow is changing.
Now, more than ever, businesses are ripping up their outdated workflows and are looking for systems and practices that save valuable time and resources. That’s what’s driving Industry 4.0 – and at the heart of that is automation. McKinsey found that 66% of organisations have at the very least begun piloting automation of business processes. In the same study, 31% of firms said they have already fully automated at least one function.
Why are businesses automating processes? What are the benefits of business automation? What tools can facilitate this transition? How can Microsoft Power Automate help? In this article, we’ll explore the exciting world of business automation and introduce you to the power of Microsoft’s Power Automate platform.
To explore why businesses are turning to automation, let’s first combat a common myth: automating processes will lead to redundancies and replace people.
Certainly, in the current applications of automation, this is far from the truth.
Businesses are pursuing automation to optimise employees’ time use, to utilise their resources better and provide a better customer experience.
Automation and the use of AI to better handle data lead to a significant reduction in the labour hours spent on mundane and repetitive tasks. PwC refers to a “workforce shift” where employees are freed to better contribute to innovative strategies and growth activities.
The main gains from automating workflows come when dealing with data. PwC found that automating data analytics using AI extraction and automation can save businesses up to 40% of hours spent on data analysis.
By automating repetitive tasks, you can optimise the way your employees use their time. This improves productivity and thus efficiency. Your staff can spend more time creating value, thus increasing revenue. The expulsion of inefficient legacy techniques – such as paperwork or printing and filing records – will help bring down operating costs.
Finally, automating processes improves your employees’ quality of life and satisfaction. They can spend less time on tedious admin tasks and more on what they’re good at – leading to a happier, more productive workforce.
Now we’ve briefly introduced you to the why of business automation, let’s discuss the how. How can businesses implement automation into their existing workflows? The answer is simple: using Microsoft Power Automate.
Microsoft Power Automate is a workflow automation engine that allows your business to streamline repetitive tasks and implement revolutionary paperless processes.
With Power Automate, you can automatically move data between systems, carry out complicated workflows and even control processes natively on your PC with programs such as Excel.
Power Automate uses a wide array of integrations with common business apps and services to provide a simple, drag-and-drop application for creating automated “flows”.
Let’s explore Microsoft’s Power Automate in practice. How can certain departments benefit from automating their processes?
Power Automate can integrate with Customer Relationship Management (CRM) platforms like Salesforce or Dynamics 365 Sales. Indeed, McKinsey states that a third of all sales tasks can be automated.
Examples of automation in Sales & Marketing include:
Accounting and finance teams are often inundated with tedious workflows. Automation can help save time but also reduce the chance of human error.
Here’s how Power Automate can help finance teams:
Human Resources departments play a significant role in any organisation but are often neglected of resources such as staffing, to properly function. Therefore, automating tedious processes can seriously lighten the burden on HR teams.
The age of automation is here. Unlock efficiency gains and free up your workforce by expelling the mundane, repetitive tasks that are slowing you down.
Which tasks should you automate? Consider actions that:
These sorts of tasks result in the highest “ROI” on automation. Ready for an automation transformation?
Contact us to explore which processes are prime for automation and how they can be implemented. We’ll walk your organisation through getting Power Automation up and running and guide you through converting actions and business processes into automated ‘Flows’. Get in touch today and unlock the power of automation in your business today!