Among the many things that were turned on their head during 2020, first place in the ‘pandemic list of business changes’ most probably goes to a combination of remote working and video conferencing. And, of course, the two go hand in hand. In 2019, only 30% of the UK workforce experienced remote working during the year. By April 2020, the figure was almost 47%. And, before the arrival of COVID-19, how many of us had attended a meeting by video? A few, it would seem, but it was still very much the preserve of multi-nationals or those keen on a digital transformation. In December 2019, well-known video conferencing app Zoom had 10 million daily global meeting participants. By the end of March 2020, that had shot up to 200 million, and by the end of April 2020 to 300 million. And that’s just Zoom. In October 2020, Microsoft Teams reported 115 million active daily users. Despite the teething issues many of us have experienced when faced with a screen instead of a human being, there’s no denying the fact that video conferencing, in combination with remote or hybrid working, has become part of our daily work lives.
So, what does the future hold?
One thing is certain. The workplace has fundamentally changed. While some offices will return full time when all restrictions have eased, many more will not. One recent report found that 89% of surveyed UK businesses expected hybrid working to become permanent, and this means that video conferencing will become an essential, embedded part of everyday business culture.
To enable this new landscape, business leaders will need to invest in the right technology, and this includes being sure that every worker – no matter where they are based – has access to video and is able and happy to use it. Beyond the logistics though, there are several solid business reasons why employees and employers alike need to embrace video conferencing. Here’s our top four reasons why it’s a must-have for hybrid workforces:
If you would like more about video conferencing technology and how it can help your hybrid workforce, speak to us.